Digital Products Terms & Conditions

Digital Products Terms & Conditions

Once the product has been successfully downloaded by the purchaser, no refunds will be permitted under any circumstances. The details of this policy are described below.

[box type=”info”]We would like to advise any customers who are uncomfortable with this type of arrangement, or who are for whatever reason unsure as to whether they will be able to complete the successful download of our digital product (and subsequent printing), to consider purchasing any paper copies of the product as an alternative.[/box]

Under UK distance selling regulations downloads of digital books are generally considered to be services (rather than physical products). Downloading the digital product effectively completes the service provided to the purchaser.

The successful completion of the download unseals the product and removes the encryption protecting the product. Given the nature of digital media, this prevents the purchaser from being able to return the product unused.

It is the buyer’s responsibility to review the product information provided before purchase to satisfy themselves that they are happy to purchase the product as described. Love2Learn Allotmenting has made every effort to describe the product fully before purchase. If the buyer has any questions relating to the product, these should be raised prior to purchase through the contact facility on

The buyer should also review the license information relating to the product prior to purchase, to ensure they understand the freedoms and exclusions provided by the license.

It is the responsibility of the purchaser to download the product immediately and securely back up all purchases. Love2Learn Allotmenting is not liable for any loss or damage to the digital product after successful download.


The buyer has the right to cancel their purchase at any point:

1) Before the successful completion of the product download

If the buyer experiences any problems downloading the product they should contact Love2Learn Allotmenting as soon as possible to describe the nature of the problem. We can be contacted using the contact facility on

If it is not possible to resolve the technical difficulties relating to the unsuccessful digital download, the purchaser will be entitled to a full refund of the purchase account. Love2learn Allotmenting accepts no liability over and beyond the original purchase price of the product for whatever cause, including indirect, consequential or special lose.

[box type=”info”]This exclusion does not cover the inability to print the digital document after a successful download. The responsibility to print the digital product after a successful download is the sole responsibility of the purchaser: no refunds will be provided on this basis; and no technical support will be provided by Love2Learn Allotmenting.[/box]